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1st Line IT Support Engineer

Gosport, Hampshire
£22,000 to £25,000
Job Type
20 Sep 2022

1st Line IT Support Engineer. My client based in Gosport, Hampshire are looking for a 1st Line IT Support Engineer. This role is split between 70% hands on IT support to 30% remote/over phone/email support. My client will offer full training and good career progression! Please note this role is 100% office based and offers no WFH.

You must have:

  • Previous experience in a 1st line support role.
  • Experience supporting; Active Directory, Desktop/laptops, Windows 10, Office 365, Mobile devices.
  • Excellent end user/customer service skills!
  • Have the ability to obtain Security Clearance.

Job Responsibilities

  • Providing 1st line support to End Users
  • Resolution and/or escalation of faults reported within agreed SLAs
  • Managing IT assets
  • Managing users, computers, and group membership within Active Directory
  • Support and troubleshooting of Microsoft Operating Systems (eg Windows 10)
  • Imaging and updating end user devices in line with local policy
  • Installing and updating end user software applications
  • Deploying, supporting, and maintaining IT Devices (Laptops), Print services, Audio Visual services and Operating Systems (Microsoft Windows 10)

For further information and a full job spec please send in your CV.

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  • Job Reference: 717077479-2
  • Date Posted: 20 September 2022
  • Recruiter: Latcom Plc
    Latcom Plc
  • Location: Gosport, Hampshire
  • Salary: £22,000 to £25,000
  • Sector: I.T. & Communications
  • Job Type: Permanent