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Customer Service Planner

Location
Hatfield, Hertfordshire
Salary
£18.00 to £20.00 Per Hour
Job Type
Permanent
Posted
20 Sep 2022

Are you a Customer Service Planner based near AL10 and looking for a new contract? If you have a CSCS card we have a role to start on 21/09/2022 for ongoing work

Randstad are looking for reliable Customer Service Planner with a valid CSCS card to start immediately paying between £18.00ph to £20.00ph

Duties:

  • To manage the future schedule of appointments. Work with clients, customers, sub-contractors, suppliers and supervisors to schedule appointments and make promises that you know we can keep.

  • Take ownership and responsibility for identifying the customer's needs and use appropriate questioning, listening and diagnosis skills to identify the issues and offer appropriate solutions.

  • Take ownership of the forward schedule to ensure that future jobs are appointed in a way that will meet our contractual Service Level Agreements (SLAs)

  • Effective use of operational systems to actively schedule available Operatives and Sub-Contractors to jobs.

  • Work with the Commercial team and Operatives to ensure materials are ordered and collected from suppliers promptly and work is planned to ensure we can provide a first time fix to residents wherever possible.

To apply for this position you will need the following

  • Valid CSCS
  • PPE
  • Previous experience not preferred but would be ideal
  • References

Please text your Name, Job Title and Postcode to Dan on or to apply for this position

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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Details

  • Job Reference: 717074318-2
  • Date Posted: 20 September 2022
  • Recruiter: Randstad Construction, Property and Engineering
    Randstad Construction, Property and Engineering
  • Location: Hatfield, Hertfordshire
  • Salary: £18.00 to £20.00 Per Hour
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent